What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little unluckiness, but we sometimes see heat pump issues in Hickory during the colder seasons, when they’re necessary to keep you comfortable. While you know the team at Climate Control Systems will constantly be there ASAP when you ask for us for a heat pump repair, there are some things you can do to confirm that a repair is important and save yourself some cash if it’s not. We’ve gathered this checklist of things to attempt before you give us a call.

  1. It may sound silly, but make sure everything is turned “on”. We’ve been to more than a few calls only to discover the thermostat or the heat pump itself is switched off.
    • Check your thermostat to make sure it’s on, fixed to the correct temperature and isn’t switched to cool.
    • Then try changing the battery, if it has one.
    • If everything looks accurate, check your furnace switch (check your manual if you’re unsure where it is) and check your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t kicked on, revisit your thermostat.
    • If it’s a programmable model, make sure it’s showing the correct time. If it thinks it’s morning when it’s in fact night, it may not turn your heat on because it doesn’t understand that you’re home.
  3. Is a blockage causing your furnace to breakdown?
    • Examine your air filters to confirm they’re not blocking things up.
    • Do you have any congested ducts, vents or cool air entries?
    • Are all supply registers open?
    • Is your exhaust flue unobstructed?

If you’ve moved through this checklist and you’re still deprived of heat, call Climate Control Systems at 828-283-0369 or set up an appointment online and we’ll get your home back to the welcoming and cozy place it should be.

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